Privacy Policy — bdt12 Bangladesh Online Casino

1 Data We Collect

bdt12 collects personal data from players in Bangladesh through several channels: directly from you when you register or interact with the platform, automatically through your use of the website, and occasionally from third parties such as payment processors and identity verification services. The categories of data we collect are described below.

Registration & Account Data

When you create a bdt12 account, we collect the following information:

• Full legal name as it appears on your government-issued identification document.
• Date of birth, collected to verify that you meet the 18+ age requirement.
• Residential address in Bangladesh, including district, city, and postcode where applicable.
• Email address used for account communications and password recovery.
• Mobile phone number, which may also serve as a login identifier and two-factor authentication channel.
• Username and encrypted password — passwords are stored in hashed form and are never visible to bdt12 staff.

Identity Verification (KYC) Data

As part of our Know Your Customer process, we may collect copies or scanned images of the following documents:

• National ID Card (NID) or valid passport issued in Bangladesh.
• Proof of address documents such as a utility bill or bank statement dated within the last three months.
• Proof of ownership of the payment method used, such as a bKash or Nagad account screenshot.
• Source of funds documentation in cases where enhanced due diligence is required.

Financial & Transaction Data

bdt12 maintains records of all financial transactions conducted through your account, including:

• Deposit amounts, dates, and payment methods (bKash, Nagad, Rocket, Upay, bank transfer, or card).
• Withdrawal requests, amounts, processing dates, and destination payment accounts.
• Bonus credits received, wagering activity applied to bonus requirements, and bonus expiry records.
• Account balance history.

bdt12 does not store full card numbers, CVV codes, or mobile banking PINs. Payment card data is handled exclusively by our PCI-DSS-compliant payment processing partners.

Gaming Activity Data

We record data relating to your gameplay on the bdt12 platform, including which games you play, bet sizes, session durations, win and loss records, and any sports betting selections. This data is used to ensure fair play, identify problem gambling indicators, and personalise your experience where you have consented to personalisation.

Technical & Device Data

When you access bdt12, our servers automatically collect certain technical information, including:

• IP address and approximate geolocation (country and city level).
• Browser type and version, operating system, and device type.
• Pages visited, time spent on each page, and referring URLs.
• Session identifiers and authentication tokens.

2 How We Use Your Data

bdt12 processes personal data only for lawful purposes directly related to the operation of our platform and our obligations to players across Bangladesh. The table below summarises the primary uses of your data and the legal basis under which each processing activity is conducted.

Purpose	Data Used	Legal Basis
Account creation and management	Registration data, contact details	Contractual necessity
Identity verification (KYC)	ID documents, address proof, payment method proof	Legal obligation
Processing deposits and withdrawals	Financial and transaction data	Contractual necessity
Fraud prevention and security monitoring	Technical data, transaction data, device data	Legitimate interest
Responsible gaming monitoring	Gaming activity, session data, deposit patterns	Legal obligation & legitimate interest
Customer support communications	Contact details, account history, support transcripts	Contractual necessity
Marketing communications (opt-in only)	Email address, mobile number, gaming preferences	Consent
Platform performance and analytics	Technical data, anonymised gaming activity	Legitimate interest

bdt12 does not use automated decision-making that produces legal or similarly significant effects on players, except where required as part of fraud prevention or anti-money-laundering screening, in which case you have the right to request human review of any automated decision that affects your account.

3 Data Sharing & Third Parties

bdt12 does not sell, rent, or disclose your personal data to unrelated third parties for their own commercial purposes. However, to operate the platform effectively and comply with our legal obligations, we do share data with the following categories of trusted service providers:

Payment Processing Partners

To facilitate deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, Mastercard, and bank transfer, we share the minimum necessary transaction data with our payment processing partners. These partners operate under their own privacy policies and are required to handle data securely in accordance with applicable financial regulations.

Identity Verification Services

For KYC and age verification, bdt12 may engage third-party identity verification providers who process the documents you submit. These providers operate under strict data processing agreements and may not use your data for any purpose other than verification on bdt12's behalf.

Game Software Providers

Certain game data (such as session identifiers and game outcomes) is shared with our game software providers — including Pragmatic Play, Evolution Gaming, PG Soft, JILI Games, Spribe, and Habanero — solely for the purpose of delivering game content and maintaining game integrity. These providers do not receive your full personal profile.

Legal & Regulatory Disclosure

bdt12 may be required by law or a lawful request from a competent authority to disclose personal data. In such cases, we will comply with the legal requirement and, where permitted, will notify the affected player of the disclosure.

4 Cookies & Tracking Technologies

bdt12 uses cookies and similar technologies on its website to ensure the platform functions correctly, to remember your preferences, and to understand how players navigate and use the site. This section explains the types of cookies we use and how you can manage them.

Types of Cookies Used

• Strictly Necessary Cookies: These are essential for the website to function. They include session cookies that keep you logged in, security tokens that protect against cross-site request forgery, and load-balancing cookies. These cannot be disabled without breaking core site functionality.
• Functional Cookies: These remember your preferences such as your chosen language settings, preferred deposit method, and display settings. Disabling them may reduce your personalised experience on the platform.
• Analytics Cookies: bdt12 uses anonymised analytics data to understand aggregate user behaviour — such as which game categories are most popular and how players navigate between pages. This data is used only in aggregate form and does not identify individual players.
• Marketing Cookies: Where you have provided consent to receive personalised offers, marketing cookies help bdt12 serve relevant promotional content. You can withdraw this consent at any time through your account settings.

Managing Cookies

Most web browsers allow you to control cookies through the browser settings menu. You can typically choose to block all cookies, accept only first-party cookies, or delete existing cookies. Please note that blocking strictly necessary cookies will prevent you from logging in to your bdt12 account. For guidance on managing cookies in your specific browser, refer to the browser's official help documentation.

5 Data Security & Storage

bdt12 takes the security of your personal data seriously and has implemented a range of technical and organisational measures to protect it from unauthorised access, disclosure, alteration, or destruction.

Technical Safeguards

• SSL/TLS Encryption: All data transmitted between your device and bdt12's servers is encrypted using current-generation SSL/TLS protocols. The padlock icon visible in your browser's address bar confirms that your connection is secure.
• Encrypted Password Storage: User passwords are stored using a strong one-way hashing algorithm. bdt12 staff cannot view your password in plain text at any time.
• Two-Factor Authentication: Players are encouraged to enable two-factor authentication (2FA) via SMS or email OTP for an additional layer of account security.
• Access Controls: Access to player data within bdt12's internal systems is restricted on a strict need-to-know basis. Staff members with data access undergo regular security training.
• Intrusion Detection: bdt12 deploys automated monitoring systems to detect and respond to unusual access patterns, potential intrusions, and suspicious account activity in real time.

Data Storage Location

Player data is stored on secured servers. Where data is processed by third-party service providers, bdt12 ensures those providers maintain appropriate security standards through contractual data processing agreements. bdt12 takes reasonable steps to ensure personal data is not transferred to jurisdictions with inadequate data protection standards without appropriate safeguards in place.

6 Your Privacy Rights

As a bdt12 player, you have the following rights in relation to the personal data we hold about you. To exercise any of these rights, please contact our support team at [email protected] with the subject line "Privacy Request" and we will respond within ten (10) business days.

• Right of Access: You may request a copy of the personal data bdt12 holds about you, including account information, transaction history, and gaming activity records.
• Right to Rectification: If any personal data we hold is inaccurate or incomplete, you have the right to request that it be corrected. For changes to core identity data (name, date of birth), you may be asked to provide supporting documentation.
• Right to Erasure: In certain circumstances, you may request the deletion of your personal data. Please note that where data must be retained to comply with legal obligations — such as financial transaction records — we may not be able to fulfil an erasure request in full until the relevant retention period has elapsed.
• Right to Restrict Processing: You may request that bdt12 restrict the processing of your data in certain circumstances, such as while a dispute about data accuracy is being resolved.
• Right to Data Portability: Where processing is based on your consent or on a contractual necessity, you may request that we provide your personal data in a structured, commonly used, machine-readable format.
• Right to Withdraw Consent: Where processing is based on your consent (such as for marketing communications), you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
• Right to Object to Marketing: You can opt out of receiving marketing emails and SMS from bdt12 at any time using the unsubscribe link in any marketing communication, through your account preferences, or by contacting support.

7 Data Retention Policy

bdt12 retains personal data for as long as your account is active and for a period thereafter as required to comply with legal, regulatory, and contractual obligations. The general retention periods we apply are as follows:

Data Category	Retention Period	Reason
Account registration data	Duration of account + 5 years after closure	Legal & regulatory compliance
KYC identity documents	Duration of account + 5 years after closure	Anti-money-laundering obligations
Financial transaction records	Duration of account + 7 years after closure	Financial record-keeping requirements
Gaming activity logs	Duration of account + 3 years after closure	Responsible gaming & dispute resolution
Customer support records	3 years from last interaction	Quality assurance & dispute resolution
Marketing consent records	Until consent is withdrawn + 1 year	Evidence of lawful processing

When the applicable retention period expires, personal data is securely deleted or anonymised so that it can no longer be linked to an identifiable individual. Anonymised, aggregated data (such as statistical reports on platform usage) may be retained indefinitely as it does not constitute personal data.

8 Updates to This Policy

bdt12 reviews this Privacy Policy periodically and may update it to reflect changes in our data practices, changes in applicable law, or operational changes to the platform. When we make material changes to this Privacy Policy — meaning changes that meaningfully affect how we collect or use your personal data — we will notify registered players by email or via a prominent notice on the bdt12 platform no fewer than seven (7) days before the changes take effect.

The effective date at the top of this Privacy Policy indicates when the current version was last updated. We encourage you to review this page periodically to stay informed about how bdt12 protects your privacy. Continued use of the bdt12 platform after a Privacy Policy update constitutes your acknowledgement of the revised policy.

If you have any questions about this Privacy Policy or about how bdt12 handles your personal data, please contact our support team. Our dedicated privacy enquiries address is: [email protected]. Email addresses on this page are displayed as plain text and are not clickable links. We aim to respond to all privacy-related enquiries within ten (10) business days.

Last updated: January 2026. This Privacy Policy supersedes all previously published versions and is effective from the date stated above.